:root {
  --bg: #f8faf8;
  --panel: #ffffff;
  --panel-2: #f3f5f3;
  --border: #e6ebe6;
  --border-strong: #d4dbd4;
  --text: #18211e;
  --muted: #6b7770;
  --muted-strong: #4d5852;
  --accent: #10b981;
  --accent-2: #059669;
  --accent-soft: #d1fae5;
  --accent-soft-2: #ecfdf5;
  --accent-hover: #0ea975;
  --danger: #ef4444;
  --danger-soft: #fee2e2;
  --warn: #f59e0b;
  --warn-soft: #fef3c7;
  --info: #3b82f6;
  --info-soft: #dbeafe;
  --shadow-sm: 0 1px 2px rgba(16, 24, 40, 0.04);
  --shadow: 0 4px 16px rgba(16, 24, 40, 0.06);
  --shadow-lg: 0 12px 30px rgba(16, 185, 129, 0.18);
  --radius: 14px;
  --radius-sm: 10px;
  --radius-xs: 6px;
}

* { box-sizing: border-box; }

html, body {
  margin: 0;
  padding: 0;
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  background: var(--bg);
  color: var(--text);
  min-height: 100vh;
  -webkit-font-smoothing: antialiased;
  font-size: 14px;
}

/* ============== Layout ============== */

.app {
  display: grid;
  grid-template-columns: 256px 1fr;
  min-height: 100vh;
}

/* ============== Sidebar ============== */

.sidebar {
  position: sticky;
  top: 0;
  height: 100vh;
  background: var(--panel);
  border-right: 1px solid var(--border);
  padding: 22px 14px;
  display: flex;
  flex-direction: column;
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 6px 8px 22px 8px;
  border-bottom: 1px solid var(--border);
  margin-bottom: 18px;
}
.brand-mark {
  width: 38px; height: 38px;
  border-radius: 10px;
  background: linear-gradient(135deg, var(--accent), var(--accent-2));
  color: white;
  display: flex; align-items: center; justify-content: center;
  box-shadow: 0 6px 14px rgba(16, 185, 129, 0.35);
}
.brand-mark svg { width: 20px; height: 20px; }
.brand-name { font-weight: 700; font-size: 15px; color: var(--text); }
.brand-sub {
  font-size: 11px;
  color: var(--accent-2);
  background: var(--accent-soft);
  padding: 2px 8px;
  border-radius: 999px;
  display: inline-block;
  margin-top: 4px;
  font-weight: 600;
}

.nav { display: flex; flex-direction: column; gap: 2px; flex: 1; }
.nav-section {
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 1.2px;
  color: var(--muted);
  padding: 14px 12px 6px 12px;
  font-weight: 600;
}
.nav-item {
  display: flex; align-items: center; gap: 12px;
  padding: 10px 12px;
  border-radius: var(--radius-sm);
  color: var(--muted-strong);
  font-size: 13.5px; font-weight: 500;
  text-decoration: none;
  cursor: pointer;
  transition: background 0.15s, color 0.15s;
  user-select: none;
}
.nav-item:hover { background: var(--panel-2); color: var(--text); }
.nav-item.active {
  background: var(--accent-soft);
  color: var(--accent-2);
  font-weight: 600;
}
.nav-item.active svg { color: var(--accent); }

.sidebar-footer {
  padding: 10px 4px 4px 4px;
  border-top: 1px solid var(--border);
  display: flex; flex-direction: column; gap: 6px;
}

.status-pill {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 7px 12px;
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: 999px;
  font-size: 11.5px;
  color: var(--muted-strong);
  width: 100%;
}
.status-dot {
  width: 7px; height: 7px; border-radius: 50%;
  background: var(--muted);
}
.status-pill.ok .status-dot { background: var(--accent); box-shadow: 0 0 8px var(--accent); }
.status-pill.bad .status-dot { background: var(--warn); box-shadow: 0 0 8px var(--warn); }
.status-pill.ok .status-text { color: var(--accent-2); }
.status-pill.bad .status-text { color: var(--warn); }

/* ============== Content / topbar ============== */

.content { padding: 24px 36px 80px 36px; max-width: 1280px; }

.topbar {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 24px;
  margin-bottom: 24px;
}
.page-title-wrap h1 {
  margin: 0;
  font-size: 24px;
  font-weight: 700;
  letter-spacing: -0.3px;
  color: var(--text);
}
.page-title-wrap p {
  margin: 4px 0 0 0;
  color: var(--muted-strong);
  font-size: 13.5px;
}

/* ============== Tabs ============== */

.tab-pane { display: none; }
.tab-pane.active { display: block; animation: fade 0.22s ease; }
@keyframes fade { from { opacity: 0; transform: translateY(4px); } to { opacity: 1; transform: none; } }

/* ============== Cards ============== */

.card {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 22px;
  box-shadow: var(--shadow-sm);
  margin-bottom: 20px;
}
.card-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 16px;
  flex-wrap: wrap;
}
.card-head h2 { margin: 0 0 4px 0; font-size: 16px; font-weight: 600; color: var(--text); }
.card-head h3 { margin: 0; font-size: 14px; font-weight: 600; }
.card-head p { margin: 0; color: var(--muted-strong); font-size: 12.5px; line-height: 1.5; }

.head-actions { display: flex; gap: 8px; }

/* ============== Metric cards ============== */

.metric-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-bottom: 22px;
}
@media (max-width: 1100px) { .metric-grid { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 600px) { .metric-grid { grid-template-columns: 1fr; } }

.metric-card {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
  box-shadow: var(--shadow-sm);
  position: relative;
  transition: transform 0.15s, box-shadow 0.15s;
}
.metric-card:hover { transform: translateY(-2px); box-shadow: var(--shadow); }

.metric-card.primary {
  background: linear-gradient(135deg, var(--accent), var(--accent-2));
  color: #fff;
  border-color: transparent;
  box-shadow: var(--shadow-lg);
}
.metric-card.primary .metric-label,
.metric-card.primary .metric-trend { color: rgba(255,255,255,0.85); }
.metric-card.primary .metric-icon {
  background: rgba(255, 255, 255, 0.2);
  color: #fff;
}

.metric-icon {
  width: 40px; height: 40px;
  border-radius: 10px;
  background: var(--accent-soft);
  color: var(--accent-2);
  display: flex; align-items: center; justify-content: center;
  position: absolute;
  top: 18px; right: 18px;
}
.metric-icon.green-soft { background: var(--accent-soft); color: var(--accent-2); }
.metric-icon.blue-soft  { background: var(--info-soft);   color: var(--info); }
.metric-icon.orange-soft{ background: var(--warn-soft);   color: var(--warn); }
.metric-icon.purple-soft{ background: #ede9fe;            color: #7c3aed; }

.metric-label {
  font-size: 12.5px;
  color: var(--muted-strong);
  font-weight: 500;
  margin-bottom: 8px;
}
.metric-value {
  font-size: 30px;
  font-weight: 700;
  letter-spacing: -0.5px;
  line-height: 1.1;
  margin-bottom: 6px;
}
.metric-trend {
  font-size: 11.5px;
  color: var(--muted);
  display: inline-flex;
  align-items: center;
  gap: 4px;
}
.metric-trend.up { color: var(--accent-2); }
.metric-trend.down { color: var(--danger); }

/* ============== Hero (Outbound Call) ============== */

.hero-card {
  background: var(--panel);
  background-image:
    radial-gradient(600px 240px at 100% -20%, var(--accent-soft-2), transparent 70%);
}
.hero-text { margin-bottom: 22px; }
.hero-text h2 { font-size: 20px; margin: 0 0 6px 0; font-weight: 700; }
.hero-text p { color: var(--muted-strong); font-size: 13.5px; margin: 0; }

.hero-form {
  display: grid;
  grid-template-columns: 200px 1fr auto;
  gap: 12px;
  align-items: end;
}
.hero-form .resolved-preview {
  grid-column: 1 / -1;
  font-size: 12px;
  color: var(--muted);
  font-family: ui-monospace, "SF Mono", Menlo, Consolas, monospace;
  min-height: 16px;
}
.hero-form .resolved-preview strong { color: var(--accent-2); font-weight: 600; }
@media (max-width: 720px) { .hero-form { grid-template-columns: 1fr; } }

/* ============== Forms ============== */

.field { display: flex; flex-direction: column; gap: 6px; }
.field.grow { flex: 1; }
.field label {
  font-size: 12px;
  color: var(--muted-strong);
  font-weight: 600;
}
.field-actions { display: flex; align-items: end; }
.stack { display: flex; flex-direction: column; gap: 14px; }

input, select {
  padding: 10px 13px;
  background: var(--panel);
  border: 1px solid var(--border-strong);
  border-radius: var(--radius-sm);
  color: var(--text);
  font-size: 13.5px;
  font-family: inherit;
  outline: none;
  transition: border-color 0.15s, box-shadow 0.15s;
  width: 100%;
}
input::placeholder { color: #b0b8b3; }
input:focus, select:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-soft);
}
input[type="file"] {
  padding: 8px 12px;
  background: var(--panel-2);
  border: 1px dashed var(--border-strong);
  color: var(--muted-strong);
  cursor: pointer;
}
input[type="file"]::file-selector-button {
  background: var(--panel);
  color: var(--text);
  border: 1px solid var(--border);
  padding: 5px 12px;
  border-radius: 6px;
  margin-right: 12px;
  cursor: pointer;
  font-size: 13px;
}

.filter-row {
  display: grid;
  grid-template-columns: 1fr 200px auto;
  gap: 10px;
  margin-bottom: 16px;
}
@media (max-width: 800px) { .filter-row { grid-template-columns: 1fr; } }

.single-add {
  display: grid;
  grid-template-columns: 1fr 1fr 1fr 1fr auto auto;
  gap: 8px;
  margin-bottom: 16px;
  padding: 14px;
  background: var(--accent-soft-2);
  border: 1px solid var(--accent-soft);
  border-radius: var(--radius-sm);
}
@media (max-width: 1000px) { .single-add { grid-template-columns: 1fr 1fr; } }

/* ============== Buttons ============== */

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 10px 16px;
  border: 1px solid transparent;
  border-radius: var(--radius-sm);
  font-size: 13.5px;
  font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  transition: background 0.15s, transform 0.05s, border-color 0.15s, color 0.15s, box-shadow 0.15s;
  white-space: nowrap;
}
.btn:active:not(:disabled) { transform: scale(0.98); }
.btn:disabled { opacity: 0.5; cursor: not-allowed; }
.btn.block { width: 100%; }
.btn.lg { padding: 11px 22px; font-size: 14px; }
.btn.sm { padding: 6px 11px; font-size: 12px; }

.btn.primary {
  background: linear-gradient(135deg, var(--accent), var(--accent-2));
  color: #fff;
  box-shadow: 0 4px 12px rgba(16, 185, 129, 0.28);
}
.btn.primary:hover:not(:disabled) { filter: brightness(1.05); box-shadow: 0 6px 18px rgba(16, 185, 129, 0.4); }

.btn.danger {
  background: transparent;
  color: var(--danger);
  border-color: var(--danger-soft);
  background: #fff;
}
.btn.danger:hover:not(:disabled) { background: var(--danger-soft); }

.btn.ghost {
  background: var(--panel);
  color: var(--text);
  border-color: var(--border-strong);
}
.btn.ghost:hover:not(:disabled) { background: var(--panel-2); }

/* ============== Dropzone ============== */

.dropzone {
  display: block;
  border: 2px dashed var(--border-strong);
  border-radius: var(--radius);
  padding: 32px 20px;
  text-align: center;
  cursor: pointer;
  background: var(--panel-2);
  transition: border-color 0.15s, background 0.15s;
}
.dropzone:hover { border-color: var(--accent); background: var(--accent-soft-2); }
.dropzone.dragover { border-color: var(--accent); background: var(--accent-soft); }
.dropzone-inner { display: flex; flex-direction: column; align-items: center; gap: 8px; color: var(--muted-strong); }
.dropzone-inner strong { color: var(--text); }
.dropzone-inner small { color: var(--muted); font-size: 12px; }
.dropzone-inner svg { color: var(--accent); }

.format-badges { display: flex; flex-wrap: wrap; gap: 6px; }
.badge {
  font-size: 10.5px;
  padding: 3px 9px;
  border-radius: 999px;
  font-weight: 600;
  letter-spacing: 0.5px;
  text-transform: uppercase;
}
.badge.ok { background: var(--accent-soft); color: var(--accent-2); }
.badge.warn { background: var(--warn-soft); color: var(--warn); }
.badge.danger { background: var(--danger-soft); color: var(--danger); }
.badge.info { background: var(--info-soft); color: var(--info); }
.badge.muted { background: var(--panel-2); color: var(--muted-strong); }

/* status badges in table */
.status-badge {
  display: inline-block;
  padding: 3px 10px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 600;
}
.status-new      { background: var(--info-soft);    color: var(--info); }
.status-queued   { background: var(--warn-soft);    color: var(--warn); }
.status-calling  { background: var(--accent-soft);  color: var(--accent-2); }
.status-completed{ background: var(--accent-soft);  color: var(--accent-2); }
.status-no_answer{ background: var(--warn-soft);    color: var(--warn); }
.status-failed   { background: var(--danger-soft);  color: var(--danger); }

/* ============== Preview ============== */

.preview-block { margin-top: 18px; }
.preview-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 10px;
  flex-wrap: wrap;
}
.preview-head h3 { font-size: 14px; }
.preview-actions { display: flex; gap: 8px; }
.muted { color: var(--muted); font-size: 12.5px; margin: 4px 0 0 0; }
.preview-truncated {
  margin-top: 10px;
  font-size: 12px;
  color: var(--muted);
  text-align: center;
}

/* ============== Tables ============== */

.table-wrap {
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  overflow: auto;
  background: var(--panel);
  margin-top: 4px;
}
table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}
thead { background: var(--panel-2); }
th, td {
  padding: 11px 14px;
  text-align: left;
  border-bottom: 1px solid var(--border);
}
tbody tr:last-child td { border-bottom: none; }
tbody tr:hover { background: var(--accent-soft-2); }
th { font-weight: 600; color: var(--muted-strong); font-size: 11px; text-transform: uppercase; letter-spacing: 0.6px; }
.actions { width: 1%; white-space: nowrap; text-align: right; }
td.actions { text-align: right; }
td.actions button { margin-left: 6px; }
td .mono { font-family: ui-monospace, "SF Mono", Menlo, Consolas, monospace; font-size: 12.5px; color: var(--muted-strong); }

.empty {
  padding: 28px;
  text-align: center;
  color: var(--muted);
  font-size: 13px;
}
.hidden { display: none !important; }

/* ============== Two-column grid ============== */

.grid-2 {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
  margin-bottom: 0;
}
.grid-2 .card { margin-bottom: 0; }
@media (max-width: 1000px) { .grid-2 { grid-template-columns: 1fr; } }

/* ============== Activity feed ============== */

.chart-wrap {
  position: relative;
  height: 240px;
  width: 100%;
}

.activity-list { display: flex; flex-direction: column; gap: 2px; }
.activity-item {
  display: flex; align-items: flex-start; gap: 12px;
  padding: 12px 6px;
  border-bottom: 1px solid var(--border);
}
.activity-item:last-child { border-bottom: none; }
.activity-avatar {
  width: 34px; height: 34px;
  border-radius: 50%;
  background: var(--accent-soft);
  color: var(--accent-2);
  display: flex; align-items: center; justify-content: center;
  font-weight: 700;
  font-size: 11.5px;
  flex-shrink: 0;
  letter-spacing: 0.3px;
}
.activity-avatar.tint-teal   { background: #ccfbf1; color: #0f766e; }
.activity-avatar.tint-orange { background: #ffedd5; color: #c2410c; }
.activity-avatar.tint-red    { background: #fee2e2; color: #b91c1c; }
.activity-avatar.tint-green  { background: var(--accent-soft); color: var(--accent-2); }
.activity-body { flex: 1; min-width: 0; }
.activity-title {
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
  line-height: 1.35;
}
.activity-sub {
  font-size: 12px;
  color: var(--muted);
  margin-top: 2px;
  line-height: 1.4;
}
.activity-meta {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  justify-content: space-between;
  gap: 8px;
  flex-shrink: 0;
  min-height: 32px;
}
.activity-time { font-size: 11.5px; color: var(--muted); white-space: nowrap; }
.activity-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  display: inline-block;
}
.activity-dot.dot-ok     { background: var(--accent); }
.activity-dot.dot-warn   { background: var(--warn); }
.activity-dot.dot-danger { background: var(--danger); }
.activity-dot.dot-info   { background: var(--info); }

.live-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  background: var(--danger-soft);
  border-radius: 999px;
  color: var(--danger);
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.live-dot {
  width: 6px; height: 6px; border-radius: 50%;
  background: var(--danger);
  animation: pulse 1.5s ease-in-out infinite;
}
@keyframes pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.4; }
}

/* ============== Messages & Toasts ============== */

.msg {
  margin-top: 12px;
  font-size: 12.5px;
  min-height: 16px;
}
.msg.ok { color: var(--accent-2); }
.msg.err { color: var(--danger); }
.msg.info { color: var(--muted); }

.toast-stack {
  position: fixed;
  top: 20px;
  right: 20px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  z-index: 100;
  max-width: 360px;
}
.toast {
  background: var(--panel);
  border: 1px solid var(--border-strong);
  border-radius: var(--radius-sm);
  padding: 12px 16px;
  box-shadow: var(--shadow);
  font-size: 13px;
  color: var(--text);
  animation: slideIn 0.25s ease;
  display: flex;
  align-items: flex-start;
  gap: 10px;
}
.toast.ok  { border-left: 3px solid var(--accent); }
.toast.err { border-left: 3px solid var(--danger); }
.toast.info{ border-left: 3px solid var(--info); }
.toast strong { display: block; margin-bottom: 2px; }
.toast small { color: var(--muted); }
@keyframes slideIn { from { opacity: 0; transform: translateX(20px); } to { opacity: 1; transform: none; } }

/* ============== Spinner ============== */

.spinner {
  display: inline-block;
  width: 14px;
  height: 14px;
  border: 2px solid rgba(255,255,255,0.3);
  border-top-color: white;
  border-radius: 50%;
  animation: spin 0.8s linear infinite;
  vertical-align: -2px;
}
.btn.ghost .spinner, .btn.danger .spinner {
  border-color: rgba(0, 0, 0, 0.15);
  border-top-color: var(--text);
}
@keyframes spin { to { transform: rotate(360deg); } }

/* ============== Dashboard row 2 (Upcoming Events + Integrations) ============== */

.dashboard-row-2 {
  display: grid;
  grid-template-columns: minmax(0, 1.35fr) minmax(0, 1fr);
  gap: 20px;
  margin-bottom: 20px;
}
.dashboard-row-2 .card { margin-bottom: 0; }
@media (max-width: 1100px) { .dashboard-row-2 { grid-template-columns: 1fr; } }

.link-arrow {
  color: var(--accent-2);
  font-size: 13px;
  font-weight: 600;
  text-decoration: none;
}
.link-arrow:hover { text-decoration: underline; }

.integrations-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 10px;
}
@media (max-width: 700px) { .integrations-grid { grid-template-columns: repeat(2, 1fr); } }

.integration-tile {
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 16px 10px 12px;
  position: relative;
  text-align: center;
  transition: border-color 0.15s, background 0.15s;
}
.integration-tile.connected {
  background: var(--accent-soft-2);
  border-color: var(--accent-soft);
}
.integration-logo {
  width: 36px; height: 36px;
  margin: 0 auto 8px;
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 9px;
  display: flex; align-items: center; justify-content: center;
}
.integration-tile.connected .integration-logo { background: var(--panel); border-color: transparent; }
.integration-name { font-size: 12.5px; font-weight: 600; color: var(--text); }
.integration-status { font-size: 11px; color: var(--muted); margin-top: 2px; }
.integration-tile.connected .integration-status { color: var(--accent-2); font-weight: 500; }
.integration-badge {
  position: absolute;
  top: 8px; right: 8px;
  width: 18px; height: 18px;
  border-radius: 50%;
  background: var(--accent);
  display: none;
  align-items: center; justify-content: center;
}
.integration-tile.connected .integration-badge { display: flex; }
.integration-tile.connected .integration-badge::after {
  content: "";
  width: 7px; height: 4px;
  border-left: 1.5px solid white;
  border-bottom: 1.5px solid white;
  transform: rotate(-45deg) translate(0px, -1px);
}

/* ============== Meetings tab ============== */

.connection-card { padding-bottom: 18px; }
.connection-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
}
@media (max-width: 800px) { .connection-grid { grid-template-columns: 1fr; } }

.connection-tile {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 18px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--panel);
  position: relative;
  transition: border-color 0.15s, background 0.15s;
}
.connection-tile.connected {
  background: var(--accent-soft-2);
  border-color: var(--accent-soft);
}
.connection-logo {
  width: 48px; height: 48px;
  display: flex; align-items: center; justify-content: center;
  background: var(--panel-2);
  border-radius: 10px;
  flex-shrink: 0;
}
.connection-info { flex: 1; min-width: 0; }
.connection-name { font-weight: 600; font-size: 14px; color: var(--text); }
.connection-status { font-size: 12.5px; color: var(--muted); margin-top: 2px; }
.connection-tile.connected .connection-status { color: var(--accent-2); }
.connection-badge {
  position: absolute;
  top: 14px; right: 14px;
  width: 22px; height: 22px;
  border-radius: 50%;
  background: var(--accent);
  display: none;
  align-items: center; justify-content: center;
  color: white;
}
.connection-tile.connected .connection-badge {
  display: flex;
}
.connection-tile.connected .connection-badge::after {
  content: "";
  width: 9px; height: 5px;
  border-left: 2px solid white;
  border-bottom: 2px solid white;
  transform: rotate(-45deg) translate(1px, -1px);
}

.meetings-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 340px;
  gap: 20px;
}
.meetings-grid .card { margin-bottom: 0; }
@media (max-width: 1100px) { .meetings-grid { grid-template-columns: 1fr; } }

.meetings-calendar-card {
  padding: 18px;
  min-height: 600px;
}

.meetings-sidebar { display: flex; flex-direction: column; }
.upcoming-list {
  display: flex; flex-direction: column;
  gap: 0;
  margin-top: -4px;
}
.upcoming-item {
  display: flex; gap: 10px;
  padding: 12px 6px;
  border-bottom: 1px solid var(--border);
}
.upcoming-item:last-child { border-bottom: none; }
.upcoming-bar {
  width: 3px;
  border-radius: 2px;
  background: var(--accent);
  flex-shrink: 0;
}
.upcoming-body { flex: 1; min-width: 0; }
.upcoming-title { font-weight: 600; font-size: 13.5px; color: var(--text); display: flex; align-items: center; gap: 6px; }
.upcoming-when { font-size: 12px; color: var(--muted); margin-top: 3px; }
.upcoming-attendees { font-size: 12px; color: var(--muted); margin-top: 2px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.upcoming-google { color: #4285F4; flex-shrink: 0; }
.upcoming-empty { color: var(--muted); padding: 24px 0; text-align: center; font-size: 13px; }

/* FullCalendar overrides */
.fc {
  --fc-border-color: var(--border);
  --fc-button-bg-color: var(--panel);
  --fc-button-border-color: var(--border-strong);
  --fc-button-text-color: var(--text);
  --fc-button-hover-bg-color: var(--panel-2);
  --fc-button-hover-border-color: var(--border-strong);
  --fc-button-active-bg-color: var(--accent-soft);
  --fc-button-active-border-color: var(--accent);
  --fc-today-bg-color: var(--accent-soft-2);
  --fc-event-bg-color: var(--accent);
  --fc-event-border-color: var(--accent);
  --fc-event-text-color: #fff;
  --fc-page-bg-color: var(--panel);
  --fc-neutral-bg-color: var(--panel-2);
  font-family: inherit;
  font-size: 13px;
}
.fc .fc-toolbar-title { font-size: 18px; font-weight: 700; color: var(--text); }
.fc .fc-button {
  font-weight: 600;
  font-size: 12.5px;
  padding: 6px 12px;
  border-radius: 8px;
  text-transform: capitalize;
  box-shadow: none;
}
.fc .fc-button-primary:not(:disabled).fc-button-active,
.fc .fc-button-primary:not(:disabled):active {
  color: var(--accent-2);
  font-weight: 600;
}
.fc-theme-standard td, .fc-theme-standard th {
  border-color: var(--border);
}
.fc .fc-col-header-cell-cushion {
  color: var(--muted-strong);
  font-weight: 600;
  text-transform: uppercase;
  font-size: 11px;
  letter-spacing: 0.5px;
  padding: 10px 4px;
}
.fc .fc-daygrid-day-number {
  color: var(--text);
  padding: 6px 10px;
  font-weight: 500;
}
.fc .fc-day-today .fc-daygrid-day-number {
  background: var(--accent);
  color: #fff;
  border-radius: 999px;
  width: 24px; height: 24px;
  display: inline-flex; align-items: center; justify-content: center;
  padding: 0;
  margin: 4px 6px;
}
.fc-event {
  border-radius: 4px;
  padding: 1px 4px;
  font-size: 11.5px;
  font-weight: 500;
  cursor: pointer;
  border: none;
  background: var(--accent);
}
.fc-event:hover { filter: brightness(0.95); }
.fc-daygrid-event-dot { display: none; }
.fc .fc-daygrid-day-frame { min-height: 90px; }

/* ============== Responsive ============== */

@media (max-width: 880px) {
  .app { grid-template-columns: 1fr; }
  .sidebar {
    position: relative;
    height: auto;
    border-right: none;
    border-bottom: 1px solid var(--border);
    padding: 14px;
  }
  .nav { flex-direction: row; flex-wrap: wrap; gap: 4px; }
  .nav-section { display: none; }
  .nav-item { padding: 7px 11px; font-size: 12.5px; }
  .sidebar-footer { display: none; }
  .content { padding: 18px 16px 60px 16px; }
}

/* ============== Analytics ============== */

.kpi-card .metric-trend {
  margin-top: 8px;
  font-size: 11.5px;
  color: var(--muted);
  display: inline-flex;
  align-items: center;
  gap: 4px;
}
.kpi-card .metric-trend.up   { color: var(--accent-2); }
.kpi-card .metric-trend.down { color: var(--danger); }
.kpi-card .trend-arrow { font-size: 10px; }

.analytics-row {
  display: grid;
  grid-template-columns: 2fr 1fr;
  gap: 20px;
  align-items: stretch;
}
@media (max-width: 1100px) {
  .analytics-row { grid-template-columns: 1fr; }
}
.analytics-row .card { margin-bottom: 0; }
.chart-tall { height: 300px; }

/* Donut */
.donut-wrap {
  display: grid;
  grid-template-columns: 180px 1fr;
  gap: 24px;
  align-items: center;
  padding: 12px 8px;
}
@media (max-width: 700px) {
  .donut-wrap { grid-template-columns: 1fr; justify-items: center; }
}
.donut-canvas-wrap {
  position: relative;
  width: 180px;
  height: 180px;
}
.donut-canvas-wrap canvas { width: 100% !important; height: 100% !important; }
.donut-center {
  position: absolute;
  inset: 0;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  pointer-events: none;
}
.donut-center-value {
  font-size: 22px;
  font-weight: 700;
  color: var(--text);
  line-height: 1;
}
.donut-center-label {
  font-size: 11px;
  color: var(--muted);
  margin-top: 4px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.donut-legend {
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.donut-legend-row {
  display: grid;
  grid-template-columns: 12px 1fr auto;
  align-items: center;
  gap: 10px;
  font-size: 13px;
}
.donut-legend-dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  display: inline-block;
}
.donut-legend-label { color: var(--muted-strong); }
.donut-legend-pct { font-weight: 600; color: var(--text); }

/* Funnel */
.funnel {
  display: flex;
  flex-direction: column;
  gap: 14px;
  padding: 8px 4px;
}
.funnel-row {
  display: grid;
  grid-template-columns: 110px 1fr;
  gap: 14px;
  align-items: center;
}
.funnel-label {
  font-size: 12.5px;
  font-weight: 600;
  color: var(--muted-strong);
  text-align: right;
}
.funnel-bar-wrap {
  background: var(--panel-2);
  border-radius: var(--radius-xs);
  overflow: hidden;
  height: 32px;
}
.funnel-bar {
  height: 100%;
  display: flex;
  align-items: center;
  padding: 0 12px;
  border-radius: var(--radius-xs);
  transition: width 0.5s ease;
}
.funnel-count {
  color: #fff;
  font-weight: 600;
  font-size: 12.5px;
}
@media (max-width: 700px) {
  .funnel-row { grid-template-columns: 80px 1fr; }
}

/* ============== Settings: Transfer Call rules ============== */

.transfer-list {
  display: flex;
  flex-direction: column;
  gap: 14px;
  margin-bottom: 16px;
}

.transfer-row {
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 14px 16px;
  background: var(--panel-2);
}

.transfer-row-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 12px;
}
.transfer-row-title {
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
  display: inline-flex;
  align-items: center;
  gap: 8px;
}
.transfer-row-tag {
  font-size: 10.5px;
  font-weight: 600;
  letter-spacing: 0.3px;
  text-transform: uppercase;
  padding: 2px 8px;
  border-radius: 999px;
  background: var(--accent-soft);
  color: var(--accent-2);
}
.transfer-row-remove { font-size: 12px; }

.transfer-row-grid {
  display: grid;
  grid-template-columns: 110px 1fr 1fr;
  gap: 12px;
  align-items: start;
}
.transfer-row-grid .field.grow { grid-column: 1 / -1; }
.transfer-row-grid label {
  font-size: 11.5px;
  color: var(--muted-strong);
  font-weight: 500;
  margin-bottom: 4px;
  display: block;
}
.transfer-row-grid input,
.transfer-row-grid select {
  width: 100%;
  padding: 8px 10px;
  border: 1px solid var(--border-strong);
  border-radius: var(--radius-xs);
  background: var(--panel);
  font-size: 13px;
  color: var(--text);
  outline: none;
}
.transfer-row-grid input:focus,
.transfer-row-grid select:focus {
  border-color: var(--accent);
}

.transfer-actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
}
.transfer-actions-right { display: flex; gap: 8px; }

@media (max-width: 700px) {
  .transfer-row-grid { grid-template-columns: 1fr; }
}

/* ============== Call Logs ============== */

.page-lead {
  margin: -4px 0 18px 0;
  color: var(--muted);
  font-size: 13px;
}

.mono {
  font-family: ui-monospace, SFMono-Regular, "SF Mono", Menlo, monospace;
  font-size: 12px;
  color: var(--muted-strong);
}

.agent-name-pill {
  display: inline-block;
  font-weight: 600;
  font-size: 12px;
  color: var(--accent-2);
  background: var(--accent-soft);
  padding: 1px 8px;
  border-radius: 999px;
  vertical-align: 1px;
}

.muted-line {
  font-size: 12px;
  color: var(--muted);
  margin-top: 8px;
}

/* Outbound numbers */
.outbound-numbers-card { margin-bottom: 20px; }

.outbound-list { display: flex; flex-direction: column; gap: 10px; }
.outbound-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 14px 16px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--panel);
}
.outbound-main { flex: 1; min-width: 0; }
.outbound-line {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}
.outbound-phone {
  font-size: 15px;
  font-weight: 700;
  color: var(--text);
}
.outbound-meta {
  font-size: 12px;
  color: var(--muted);
  margin-top: 4px;
  word-break: break-all;
}
.outbound-actions { display: flex; gap: 8px; flex-shrink: 0; }

.twilio-badge {
  background: var(--info-soft);
  color: var(--info);
}
.primary-badge {
  background: var(--accent-soft);
  color: var(--accent-2);
}

/* Master / detail grid */
.call-logs-grid {
  display: grid;
  grid-template-columns: 340px 1fr;
  gap: 20px;
  align-items: stretch;
}
@media (max-width: 1100px) {
  .call-logs-grid { grid-template-columns: 1fr; }
}

.call-list-card,
.call-detail-card {
  padding: 0;
  overflow: hidden;
  display: flex;
  flex-direction: column;
  height: 640px;
  margin-bottom: 0;
}

/* List header */
.call-list-head {
  padding: 14px;
  border-bottom: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  gap: 10px;
  background: var(--panel);
}

.search-input {
  position: relative;
}
.search-input svg {
  position: absolute;
  left: 10px; top: 50%;
  transform: translateY(-50%);
  color: var(--muted);
  pointer-events: none;
}
.search-input input {
  width: 100%;
  padding: 8px 10px 8px 32px;
  border: 1px solid var(--border-strong);
  border-radius: var(--radius-xs);
  background: var(--panel-2);
  font-size: 13px;
  color: var(--text);
  outline: none;
}
.search-input input:focus {
  border-color: var(--accent);
  background: var(--panel);
}

.segmented {
  display: inline-flex;
  background: var(--panel-2);
  border-radius: 999px;
  padding: 3px;
  gap: 2px;
  align-self: flex-start;
  border: 1px solid var(--border);
}
.seg-btn {
  border: none;
  background: transparent;
  padding: 5px 12px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 500;
  color: var(--muted);
  cursor: pointer;
  transition: background 0.15s, color 0.15s;
}
.seg-btn:hover { color: var(--text); }
.seg-btn.active {
  background: var(--panel);
  color: var(--text);
  box-shadow: var(--shadow-sm);
}

/* Call list items */
.call-list {
  flex: 1;
  overflow-y: auto;
  padding: 8px;
}

.call-item {
  padding: 12px;
  border-radius: var(--radius-sm);
  border: 1px solid transparent;
  margin-bottom: 6px;
  cursor: pointer;
  transition: background 0.12s, border-color 0.12s;
}
.call-item:hover { background: var(--panel-2); }
.call-item.selected {
  background: var(--accent-soft-2);
  border-color: var(--accent);
}

.call-item-top {
  display: flex;
  align-items: flex-start;
  gap: 10px;
}
.call-item-avatar {
  width: 32px; height: 32px;
  border-radius: 50%;
  background: var(--accent-soft);
  color: var(--accent-2);
  display: flex; align-items: center; justify-content: center;
  font-weight: 700;
  font-size: 11.5px;
  flex-shrink: 0;
}
.call-item-main { flex: 1; min-width: 0; }
.call-item-name {
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
  line-height: 1.3;
}
.call-item-phone {
  font-size: 12px;
  color: var(--muted);
  margin-top: 2px;
}
.call-item-badge {
  margin-top: 6px;
  display: inline-flex;
}
.call-item-action {
  border: none;
  background: transparent;
  color: var(--muted);
  cursor: pointer;
  padding: 4px;
  border-radius: 6px;
  flex-shrink: 0;
}
.call-item-action:hover { background: var(--panel-2); color: var(--text); }

.call-item-bottom {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-top: 10px;
  padding-left: 42px;
  font-size: 11.5px;
  color: var(--muted);
}

/* Call detail */
.call-detail-empty {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 12px;
  color: var(--muted);
  font-size: 13px;
  padding: 40px;
  text-align: center;
}

.call-detail-head {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 20px 24px;
  border-bottom: 1px solid var(--border);
}
.call-detail-avatar {
  width: 44px; height: 44px;
  border-radius: 50%;
  background: var(--accent-soft);
  color: var(--accent-2);
  display: flex; align-items: center; justify-content: center;
  font-weight: 700;
  font-size: 14px;
  flex-shrink: 0;
}
.call-detail-id { flex: 1; min-width: 0; }
.call-detail-name {
  font-size: 16px;
  font-weight: 700;
  color: var(--text);
  line-height: 1.2;
}
.call-detail-phone {
  font-size: 13px;
  color: var(--muted-strong);
  margin-top: 2px;
}
.call-detail-agent {
  font-size: 12px;
  color: var(--muted);
  margin-top: 4px;
  word-break: break-all;
}
.call-detail-id .link-arrow {
  display: inline-block;
  margin-top: 6px;
  font-size: 12px;
  color: var(--accent-2);
  text-decoration: none;
}
.call-detail-id .link-arrow:hover { text-decoration: underline; }

.call-detail-meta {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 6px;
  flex-shrink: 0;
  text-align: right;
}
.call-detail-when {
  font-size: 11.5px;
  color: var(--muted);
  display: inline-flex;
  align-items: center;
  gap: 4px;
  white-space: nowrap;
}

/* Audio player */
.call-detail-player {
  padding: 18px 24px;
  border-bottom: 1px solid var(--border);
}
.call-detail-player audio {
  width: 100%;
  height: 38px;
}

/* Transcript */
.call-detail-transcript {
  padding: 18px 24px 24px;
  overflow-y: auto;
  flex: 1;
}
.transcript-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 12px;
  gap: 12px;
  flex-wrap: wrap;
}
.transcript-head h3 {
  margin: 0;
  font-size: 14px;
  font-weight: 600;
  color: var(--text);
}
.agent-pill {
  font-size: 11px;
  padding: 4px 10px;
  background: var(--panel-2);
  border-radius: 999px;
  color: var(--muted-strong);
  border: 1px solid var(--border);
  white-space: nowrap;
}
.transcript-summary {
  font-size: 12.5px;
  color: var(--muted-strong);
  background: var(--accent-soft-2);
  border-left: 3px solid var(--accent);
  padding: 10px 12px;
  border-radius: var(--radius-xs);
  margin-bottom: 14px;
  line-height: 1.5;
}
.transcript-turns { display: flex; flex-direction: column; gap: 14px; }
.ts-turn { display: flex; gap: 10px; }
.ts-avatar {
  width: 26px; height: 26px;
  border-radius: 50%;
  background: var(--panel-2);
  color: var(--muted-strong);
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
  margin-top: 2px;
}
.ts-turn.ts-agent .ts-avatar,
.ts-turn.ts-assistant .ts-avatar,
.ts-turn.ts-ai .ts-avatar {
  background: var(--accent-soft);
  color: var(--accent-2);
}
.ts-body { flex: 1; min-width: 0; }
.ts-role {
  font-size: 11px;
  font-weight: 600;
  color: var(--muted-strong);
  text-transform: capitalize;
  margin-bottom: 2px;
}
.ts-msg {
  font-size: 13px;
  color: var(--text);
  line-height: 1.5;
  white-space: pre-wrap;
  word-break: break-word;
}